Lugg

Lugg connects to network of vetted professional movers and a truck, anytime you need it. It's the perfect alternative to traditional movers, renting a truck and doing it yourself- Lugg connects you with independent strong luggers to help with moving, home delivery, hauling and junk removal.
 

Lugg is fast, easy, and affordable way to get help with your apartment move, to pick up that new sofa purchased on Craigslist LetGo Offerup, or new stuff delivered from stores like West Elm, Pottery Barn, Crate & Barrel, World Market, Wayfair, HomeGoods, Best Buy, Ashley Furniture, Target and IKEA.

SERVICES APPLIED

Application Consultancy, Discovery and strategy workshops, Flow diagramming, Information architecture, Wireframe design sprints, visual design sprints, Clickable prototype, Usability testing, style guide, Web Development, iOS and Android App Development.

TIMELINE

12 Months
 

INDUSTRY

Movers & Truck
 

Web App

www.lugg.com

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THE CHALLENGE

We had the privilege to design an app for Lugg that can connect vetted movers and a truck with people anytime and anywhere they need. The main goal was to replace the traditional movers with the professional vetted movers.
 

We had to create an app that can provide craigslist pickup and delivery, donation pickup and delivery at any desired donation center, and junk removal. Designing an app that lets picking customers’ furniture and deliver it to their desired place at any time was not more than a big challenge.

THE PLAN

In the working process, we defined the product goals by different working different sessions with our clients. From these working sessions, we set up interviews with the targeted group of users to validate personas and completed customers' and users' journeys. Then, we started researching the competitors, gathered the information about the features, pros, and cons and designed.

Information Architecture and wireframing

In the working process, we defined the product goals by different working different sessions with our clients. From these working sessions, we set up interviews with the targeted group of users to validate personas and completed customers' and users' journeys. Then, we started researching the competitors, gathered the information about the features, pros, and cons and designed.

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THE BUILD

After designing the prototype and wireframes, we started designing and developing the application. We created three different versions of a screen. The first one was light, the second one was pretty dark and the third one was colorful. The difference in the screens was of colors, shapes, fonts, icons, and light- dark elements. Then, we asked the client what elements they like from those different versions.
For designing the pixel-perfect screens, we used Photoshop and Sketch. We created some sort of specification for the developer and delivered a UI kit.

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THE RESULT

We designed a successful app that replaced the traditional movers with vetted movers by connecting people with vetted movers and trucks. We designed an intuitive and easy to use interface that let picking and delivering customers’ furniture to their desired place at any time anywhere. We created an app that provided craigslist pickup and delivery, donation pickup and delivery at any desired donation center, and junk removal.

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